10 Tips to Pick the Best Hair-Transplant Doctor

Posted by Sarah Sweetz Akhza On 8:08 PM
It's hard enough to decide whether to get a hair transplant and how to afford one. Choosing the right doctor can be overwhelming. A Google search reveals countless objective and biased sources, and who has time to sort them all out?

Here are a dozen sample resources on picking a good doc, in no particular order. But I've summarized practical guidance below in 10 tips, so you don't have to go on a web safari to find the key considerations.

  1. WebMD: Picking a Surgeon
  2. US Hair Restoration
  3. OmniMedical Search
  4. Hair Restoration Advice
  5. Skin Treatment Guide
  6. eHow: How to Rate Them
  7. International Hair Surgical Group
  8. International Society of Hair Restoration Surgery: a leading organization with the world's worst logo.
  9. Life Tips: Finding a Hair Restoration Doctor
  10. International Alliance of Hair Restoration Surgeons
  11. American Hair Loss Association

Whew- that's a lot of content to "comb over." Now before I give you my own top 10 approaches, I should explain my two potential biases. First, I title this blog "The Hair Insider" because I gained some inside perspective while working as Product Director of Propecia (the only prescription product proven to save and grow hair). I met many of the leading physicians -- some made me cringe, while others seemed sincere. Still, I'm more likely to have a favorable view of those larger affiliations like MHR or Bosley (mostly due to the impressive Medical Director Ken Washenik, who struck me as a well regarded leader, despite a whole anti-Bosley site).

Second, I'm obviously partial to (Bauman Medical) because I had a positive experience with Dr. Alan Bauman this week (and I didn't need to pay full price because I am helping him market via online video). But in my own due dilligence (2 years considering getting a transplant), Dr. Bauman and his team in Boca Raton, Florida came highly referenced, well credentialed on television and print, and were often identified by peers as the guy they would choose. I felt like that mattered more than anything.

Biases disclaimed, I'm a former journalist who is sincerely trying to give fellow male-pattern hairloss folks thorough and objective advice to picking the right doctor or practice. Here is "the least you need to know":

1) Nothing beats a reference. True, I can't compare my Bauman experience with other doctors, but I was treated well, liked the staff, and I fully expect positive outcomes. If I hadn't heard so many positive things about Bauman, I would have wanted to speak with his patients -- both the ones who returned, and the ones that might have had a less positive experience, assuming they exist. If you get a reference, put the most stake in the one that comes from someone who had the transplant a year earlier, and can vouche for not just the experience but the ultimate outcome. And put less stake in the references you get from the practice, since those are clearly not drawn randomly.
2) Listen to "The Bald Truth" by Spencer Kobren, an author and founder of IAHRS. Kobren charges doctors for the exhaustive work he conducts to weed out the wackos from the credible surgeons with good reputations and patient experiences. I'm not sure all of the best surgeons are part of IAHRS, but I doubt many hacks are among them. Initially I called Spencer for a reference, but then decided to go with my gut, and called the guy I had met and had been well referenced by my colleagues as somone sincere, progressive, and talented.
3) Remember what's important.
If someone is pitching you hard on a specific doctor, take a step back. Don't shop by price-per-graft, or you'll get what you pay for. You want an experienced physician not a noob, but you also one who's not so late in his career that he's unlikely to keep current on the latest technology.
4) The doctor isn't the only factor. Hair transplantation involves a variety of roles: a doctor, a counseler, technicians, specialists, assistants. A good surgeon keeps his staff, and they become a well-oiled machine. Although the responsibility rests in the hands of the physicians, the tech team does a variety of critical work... from harvesting to implanting the hair. It's a team job, so ask about the entire team and don't get woed by the doctor alone. Now consider this tip when you assess the Bosley's or MHR. They've probably got good training, but ultimately the franchise name is less important than the doctor and team you get.
5) Don't worry about location. Hair transplantation can be done anywhere, but proximity isn't vital. It's convenient to have someone close, but far more important that you find the right team. The cost of a flight is trivial in the grand scheme.
6) Don't get pressured by the "consultants." These guys are important to keep doctors doing what they do best (surgery) and they can help you assess your needs. But they're often glorfied sales people, and they want to close the deal. I could not fathom approaching a chain via a consultant, because I'd feel like I was buying time share.
7) Look for passion not profit pursuit. My surgeon, who is about my age, always knew he wanted to be a hair transplant surgeon, and found his calling after dabbling briefly in cosmetic surgery. But there are other physicians that were doing general medicine, and decided they were sick of managed care and wanted the hours and money of cash-paying cosmetic patients. That's not the ideal profile for me.
8) Plunge into a community (Kobren's is called the The Bald Truth Talk forum). Here's a nice post that has some advice for the noobs. Another is the Hairloss Help Forum. These forums will help you learn from people that have, or are currently in your same boat. If you're the guy that likes Consumer Reports and ePinions, then you'll want to conduct thorough reference checks and ask loads of questions. But the references are certainly hand picked by the practice, and who has time for that? I believe in crowdsourcing, so if I see lots of posts and threads that are favorable about a doctor, I'll hope it's not someone "gaming the system" but real patients praising the best doctors (or slamming the worst).
10) It's a Buyer's Market. The transplant industry is not booming like breast augmentation or Botox, and some of the poor surgeons are fading away... while even the good ones are eager for new cases. That doesn't mean you want to haggle or shop and compare, but it means you don't need to feel rushed or pressured.

I long for a day when physicians can be rated by patients on such key attributes as "bedside manner" and "technical excellence." Indeed, perhaps there's a Trip Advisor for hair surgeons that isn't really a disguised pitch for one group or practice. Let me know, and good luck!

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